Shipping policy

We work at Sprout with two roasting days, Monday, and Thursday. After a quality check on the next day, your order will be handed over to our shipping partners.

We do our utmost to get the package to your home on time. However, when we hand over your package to our shipping partners, we are no longer in control. In this current cycle of COVID-19 shipping reliability of our partners is not up to the standard we would like to see. If your package has not arrived within 5 business days, please contact us and we will see what we can do for you.

 Unless stated, prices in our shop do not include shipping costs. To see shipping prices for your order, use the shipping locator or go through the checkout process and fill in your desired shipping location.